Explore the World with Renu Travel

• We partner with trusted airlines, hotels, activity providers, and vendors to deliver seamless travel experiences. All bookings are subject to this policy and applicable laws, including the Consumer Protection (E-Commerce) Rules, 2020 and IRDAI guidelines where relevant.

• Flight Tickets: Non-refundable fares follow airline rules (e.g., full refund minus fees for fully refundable tickets; no refund for promotional fares post-departure).

• Accommodations: Hotel/vendor cancellation policies (e.g., free cancellation up to 48 hours before check-in; penalties thereafter).

• Activities & Tours: Operator terms (e.g., 100% refund if canceled 7+ days in advance; 50% if 3-6 days; non-refundable within 48 hours).

• Changes or modifications incur fees as per supplier rules.

• Trip Consultations: No refunds for consultation services (e.g., itinerary planning, visa advice) once scheduled, started, or completed.

• Post-Departure/Usage: No refunds for services used or commenced (e.g., checked-in flights, occupied rooms).Non-Refundable Bookings: Explicitly marked low-cost or promotional bookings.

• Refund Process: Request via email at contact@gdstech.co.in or our portal within the supplier's timeframe, providing booking details.We'll coordinate with the supplier and process approved refunds to your original payment method within 7-10 business days (supplier processing times vary).Fees (cancellation charges, service fees, currency conversion) are non-refundable.

• Refunds exclude taxes, surcharges, or insurance premiums. Force majeure events (e.g., weather, strikes) follow supplier policies.